VW Connect Data Plug FAQ - Questions & Answer Tutorial

Having fitted the VW Connect to my 2008 Passat there are a few things I've found that don't seem to be very clearly explained in the Volkswagen documentation or website for the Connect data plug

Does the VW Connect plug store journey data?

No, the VW Connect does not store any data. It only communicates with a mobile phone when the car is running and without a phone connected then no data will be stored. If you forget to have your phone in the car or the car is used by someone else then the journey will not be recorded.

Does the VW Connect plug store journey data?

Do I need my phone in the car to use the VW Connect?

Yes.  If you forget to have your phone in the car or the car is used by someone else then the journey will not be recorded. Next time you have your phone in the car then that journey will be recorded with the mileage starting from the current value.

Can I connect 2 phones to the VW Connect?

Yes you can install VW Connect on multiple phones but only one can be in use at a time. So if two or more people use the same car then each could install VW Connect on their phone to record their own journeys. If two phones are in the car at the same time then it will be a lucky dip which one connects to the VW Connect for that journey. To force a certain phone to connect then you'd need to switch off bluetooth on the other phone.

How does the VW Connect access my mobile phone?

The VW Connect uses bluetooth technology to access your phone so you need to ensure that Bluetooth is switched on to be able to use it.

Can I remove the VW Connect Plug?

Yes. The VW Connect can safely be removed and refitted to your car at any point. You can even use it in a different car as long as it's supported by the application. In general this means that any car from 2008 onwards can be used with the VW Connect data plug.

How do I setup the VW Connect data plug?